Privacy Policy


Last updated: April 30, 2018

Fusioo Limited ("Fusioo", "us", "we", or "our") operates Fusioo (the "Service").

Your privacy is extremely important to us. This page explains our online information practices and informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.fusioo.com/policies/terms-and-conditions

Scope of this Privacy Policy

This Privacy Policy does not govern all the information we may process. Our commitment to customers and service providers is governed by a separate Data Processing Agreement. This Privacy Policy is also incorporated into and governed by our Terms and Conditions.

In all instances we are committed to transparency with our customers, employees, and to protecting your data privacy.

We will not use or share your information with anyone except as described in this Privacy Policy.

What information do we collect?

Depending on your use of the Fusioo Service, we collect two types of information: personally identifiable information and non-personally identifiable information.

Personally Identifiable Information

Personally identifiable information identifies you or can be used to identify or contact you. Examples of personally identifiable information include your name, IP address, company name, job title, address, e-mail address, telephone number, and billing and credit card information.

Non-Personally Identifiable Information

Non-personally identifiable information is information, any single item of which, by itself, cannot be used to identify or contact you, including demographic information (such as age, profession, company industry, gender, current location, or zip code), IP addresses, browser types, domain names, and statistical data involving the use of the Fusioo Service.

When is the information collected?

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. You will voluntarily provide us with Personal Data which includes your name, email address and contact details when you:

  • Request products (including product evaluations, trials, and demos),services or information.
  • Purchase or register to use the Service.
  • Request and receive Customer Support.
  • Correspond with us or request information from us.
  • Provide billing and payment information.
  • Sign up to use the Services via an integrated service, such as LinkedIn or Google.
  • Post comments on our website.
  • Participate in discussion boards or other social media functions on our website.

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How is this information used?

Information you voluntarily give to us will be used:

  • To understand and improve our Services to you.
  • To provide training, support and consulting services.
  • To ensure that content from our Service is presented in the most effective manner for you and for your device.
  • To verify your identity and protect your account against unauthorized use or abuse of our Services.
  • To respond to your requests and send you emails and messages about invoicing and account management.
  • To keep the Service secure by investigating and preventing abuse and fraud.
  • To administer your account and keep track of billing and payments.
  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • To notify you about changes to our Service.

Information we collect about you will be used:

  • To improve the Service rendered.
  • To administer our Service and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To assist us to better understand how our customers are using the Service.
  • To Provide useful business insights from non-identifiable aggregated data.

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Security

We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us.

The security of your Personal Information is of extreme importance to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Retention of Personal Data

To the extent permitted by applicable law, we typically retain personal information we obtain about you for as long as it is needed:

(1) for the purposes for which we obtained it, in accordance with the terms of this Privacy Policy, which generally means that we will keep your personal information for the duration of our relationship or as long as you keep your account open with us

(2) to take into account applicable statute of limitation periods and comply with applicable laws, resolve disputes and enforce our agreements. As described in our Data Processing Agreement, you may request that we delete your information or restrict the processing of such information by contacting us.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take measures to protect that information including, as appropriate, by executing data transfer agreements based on the European Commission’s Standard Contractual Clauses pursuant to article 46 of the General Data Protection Regulation (GDPR), or by selecting data recipients that are certified to the EU-U.S. and Swiss-U.S. Privacy Shield frameworks.

If you are located outside Malta and choose to provide information to us, please note that we transfer the information, including Personal Information, to Malta and process it there.

Information about Sub-processors, including their functions is available at https://www.fusioo.com/policies/subprocessors.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

We will indicate at the top of this Privacy Policy when it was most recently updated.

Contact Us

If you have any questions about this Privacy Policy, you can contact us on privacy@fusioo.com.