Fusioo discussions help you collaborate with your colleagues or clients on particular records.

To create a new discussion you need to:

  1. Go to the full record page

    Record Page
  2. Navigate to the discussions tab

    Discussion Tab

The discussions you create are linked to a specific record. Discussions are usually created to discuss ideas or to keep track of decisions taken.

Documents can be attached to any comment or discussion. Attaching documents can be done by both Regular and Lite Users.

Record Discussion

Note: Only discussions set as Visible to Lite Users can be accessed by Lite Users.


When you need to grab the attention of your colleagues, you can @mention them.

To @mention them just type @ followed by their name. They will receive an instant notification in Fusioo which will alert them that they’ve just been mentioned.

Record Mentions

Follow Records

Following record notifications will keep you updated whenever a record is modified or a new discussion/comment is created.

Follow Record

Sometimes, you might want to follow records automatically (e.g: when a task is assigned to you).

This can be done by enabling the Auto-follow record option on the Link to User Field.

When you’re following a record, you will be notified when:

  1. A new discussion is created

  2. A new comment is added to a discussion

  3. The record is updated

  4. You’re selected in a Link to User Field with Subscribe Users option enabled

You can view all unread notifications by navigating to the Notifications page.

Notifications page

Note: You can unfollow records to stop notifications.

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